An overview of the key concepts related to the flow of information, goods, and services, from product or service design, through production to end-use customer. Focuses on the planning, data, analysis, evaluation, and decision-making processes used to manage supply networks in order to gain competitive advantage and improve customer satisfaction. Compares and contrasts supply strategies and methods based on batch-and-queue and Lean principles and practices. Emphasis is on business-to-business relationships, the application of practices that eliminate waste, and inter-organizational capability building.
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