This course provides an overview of basic processes in human behavior that influence the effectiveness of individuals, groups and organizations. Its focus is on understanding what happens during interpersonal interactions in work situations, and what can be done to make employees more effective. Topics covered include organizational socialization, motivation, decision-making, team dynamics, virtual teams, influence, and conflict management. Numerous exercises and case analyses are used in class to help provide students with insights into these processes.
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2008 |
Organizational Behavior In High Performance Organizations (4c)
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