This course provides in-depth coverage of the quality management field by covering many of the qualitative, management aspects of quality, as well as some of the traditional quantitative measurement and control techniques. The emphasis is on the application of the quality principles to develop an understanding of concepts in quality and apply these concepts in problem solving situations. Six-Sigma methodology is highlighted. Some coverage of international considerations, via ISO-9000, and reliability topics is given. The aim will be to show students how companies have found solutions to problems and improved their processes, products, and services using quality management concepts.
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