diff --git a/go.mod b/go.mod
index b9f12e5..f12ac79 100644
--- a/go.mod
+++ b/go.mod
@@ -3,7 +3,7 @@ module github.com/diamondburned/cchat-discord
 go 1.14
 
 require (
-	github.com/diamondburned/arikawa/v2 v2.0.0-20210101083335-169b36126239
+	github.com/diamondburned/arikawa/v2 v2.0.0-20210105213913-8a213759164c
 	github.com/diamondburned/cchat v0.3.17
 	github.com/diamondburned/ningen/v2 v2.0.0-20210101084041-d9a5058b63b5
 	github.com/dustin/go-humanize v1.0.0
diff --git a/go.sum b/go.sum
index ea6b3c9..c1865f7 100644
--- a/go.sum
+++ b/go.sum
@@ -66,6 +66,8 @@ github.com/diamondburned/arikawa/v2 v2.0.0-20201227001310-f3f075b27f44/go.mod h1
 github.com/diamondburned/arikawa/v2 v2.0.0-20210101074829-c6d8c741e883/go.mod h1:e+lhS20ni2luFEU06Pc8paCxgZL99/RZb77dOC82CF0=
 github.com/diamondburned/arikawa/v2 v2.0.0-20210101083335-169b36126239 h1:ogL6/TJJecNYkvREJa+nHZ326b+QjHN/eLXMUtiyz/A=
 github.com/diamondburned/arikawa/v2 v2.0.0-20210101083335-169b36126239/go.mod h1:e+lhS20ni2luFEU06Pc8paCxgZL99/RZb77dOC82CF0=
+github.com/diamondburned/arikawa/v2 v2.0.0-20210105213913-8a213759164c h1:6n1EqFEPZbtm0pj8vtS7VzZuWvg7v04UL9hAcpK3lNk=
+github.com/diamondburned/arikawa/v2 v2.0.0-20210105213913-8a213759164c/go.mod h1:e+lhS20ni2luFEU06Pc8paCxgZL99/RZb77dOC82CF0=
 github.com/diamondburned/cchat v0.0.34 h1:BGiVxMRA9dmW3rLilIldBvjVan7eTTpaWCCfX9IKBYU=
 github.com/diamondburned/cchat v0.0.34/go.mod h1:+zXktogE45A0om4fT6B/z6Ii7FXNafjxsNspI0rlhbU=
 github.com/diamondburned/cchat v0.0.35 h1:WiMGl8BQJgbP9E4xRxgLGlqUsHpTcJgDKDt8/6a7lBk=
diff --git a/internal/discord/channel/message/memberlist/member.go b/internal/discord/channel/message/memberlist/member.go
index 6a8cbae..c258214 100644
--- a/internal/discord/channel/message/memberlist/member.go
+++ b/internal/discord/channel/message/memberlist/member.go
@@ -9,83 +9,55 @@ import (
 	"github.com/diamondburned/arikawa/v2/gateway"
 	"github.com/diamondburned/cchat"
 	"github.com/diamondburned/cchat-discord/internal/discord/channel/shared"
-	"github.com/diamondburned/cchat-discord/internal/segments/colored"
 	"github.com/diamondburned/cchat-discord/internal/segments/emoji"
 	"github.com/diamondburned/cchat-discord/internal/segments/mention"
-	"github.com/diamondburned/cchat-discord/internal/urlutils"
 	"github.com/diamondburned/cchat/text"
 )
 
 type Member struct {
 	channel  shared.Channel
-	userID   discord.UserID
-	origName string // use if cache is stale
+	mention  mention.User
+	presence gateway.Presence
 }
 
 // New creates a new list member. it.Member must not be nil.
 func NewMember(ch shared.Channel, opItem gateway.GuildMemberListOpItem) cchat.ListMember {
+	user := mention.NewUser(opItem.Member.User)
+	user.WithState(ch.State.State)
+	user.SetMember(ch.GuildID, &opItem.Member.Member)
+	user.SetPresence(opItem.Member.Presence)
+
 	return &Member{
 		channel:  ch,
-		userID:   opItem.Member.User.ID,
-		origName: opItem.Member.User.Username,
+		presence: opItem.Member.Presence,
+		mention:  *user,
 	}
 }
 
 func (l *Member) ID() cchat.ID {
-	return l.userID.String()
+	return l.mention.UserID().String()
 }
 
 func (l *Member) Name() text.Rich {
-	g, err := l.channel.State.Cabinet.Guild(l.channel.GuildID)
-	if err != nil {
-		return text.Plain(l.origName)
+	content := l.mention.DisplayName()
+
+	return text.Rich{
+		Content: content,
+		Segments: []text.Segment{
+			mention.NewSegment(0, len(content), &l.mention),
+		},
 	}
-
-	m, err := l.channel.State.Cabinet.Member(l.channel.GuildID, l.userID)
-	if err != nil {
-		return text.Plain(l.origName)
-	}
-
-	var name = m.User.Username
-	if m.Nick != "" {
-		name = m.Nick
-	}
-
-	mention := mention.MemberSegment(0, len(name), *g, *m)
-	mention.WithState(l.channel.State.State)
-
-	var txt = text.Rich{
-		Content:  name,
-		Segments: []text.Segment{mention},
-	}
-
-	if c := discord.MemberColor(*g, *m); c != discord.DefaultMemberColor {
-		txt.Segments = append(txt.Segments, colored.New(len(name), uint32(c)))
-	}
-
-	return txt
 }
 
 func (l *Member) AsIconer() cchat.Iconer { return l }
 
 func (l *Member) Icon(ctx context.Context, c cchat.IconContainer) (func(), error) {
-	m, err := l.channel.State.Member(l.channel.GuildID, l.userID)
-	if err != nil {
-		return nil, err
-	}
-
-	c.SetIcon(urlutils.AvatarURL(m.User.AvatarURL()))
-
+	c.SetIcon(l.mention.Avatar())
 	return func() {}, nil
 }
 
 func (l *Member) Status() cchat.Status {
-	p, err := l.channel.State.Cabinet.Presence(l.channel.GuildID, l.userID)
-	if err != nil {
-		return cchat.StatusUnknown
-	}
-
-	switch p.Status {
+	switch l.presence.Status {
 	case gateway.OnlineStatus:
 		return cchat.StatusOnline
 	case gateway.DoNotDisturbStatus:
@@ -100,16 +72,11 @@ func (l *Member) Status() cchat.Status {
 }
 
 func (l *Member) Secondary() text.Rich {
-	p, err := l.channel.State.Cabinet.Presence(l.channel.GuildID, l.userID)
-	if err != nil {
-		return text.Plain("")
+	if len(l.presence.Activities) == 0 {
+		return text.Rich{}
 	}
 
-	if len(p.Activities) > 0 {
-		return formatSmallActivity(p.Activities[0])
-	}
-
-	return text.Plain("")
+	return formatSmallActivity(l.presence.Activities[0])
 }
 
 func formatSmallActivity(ac discord.Activity) text.Rich {
diff --git a/internal/discord/message/author.go b/internal/discord/message/author.go
index 403eda1..833b4f0 100644
--- a/internal/discord/message/author.go
+++ b/internal/discord/message/author.go
@@ -46,8 +46,8 @@ func RenderMemberName(m discord.Member, g discord.Guild, s *state.Instance) text
 }
 
 // richMember appends the member name directly into rich.
-func richMember(
-	rich *text.Rich, m discord.Member, g discord.Guild, s *state.Instance) (start, end int) {
+func richMember(rich *text.Rich,
+	m discord.Member, g discord.Guild, s *state.Instance) (start, end int) {
 
 	var displayName = m.User.Username
 	if m.Nick != "" {
@@ -65,15 +65,17 @@ func richMember(
 	}
 
 	// Append a clickable user popup.
-	useg := mention.MemberSegment(start, end, g, m)
-	useg.WithState(s.State)
-	rich.Segments = append(rich.Segments, useg)
+	user := mention.NewUser(m.User)
+	user.WithState(s.State)
+	user.SetMember(g.ID, &m)
+
+	rich.Segments = append(rich.Segments, mention.NewSegment(start, end, user))
 
 	return
 }
 
-func richUser(
-	rich *text.Rich, u discord.User, s *state.Instance) (start, end int) {
+func richUser(rich *text.Rich,
+	u discord.User, s *state.Instance) (start, end int) {
 
 	start, end = segutil.Write(rich, u.Username)
 
@@ -86,9 +88,10 @@ func richUser(
 	}
 
 	// Append a clickable user popup.
-	useg := mention.UserSegment(start, end, u)
-	useg.WithState(s.State)
-	rich.Segments = append(rich.Segments, useg)
+	user := mention.NewUser(u)
+	user.WithState(s.State)
+
+	rich.Segments = append(rich.Segments, mention.NewSegment(start, end, user))
 
 	return
 }
diff --git a/internal/discord/message/message.go b/internal/discord/message/message.go
index 353266a..b68ce9a 100644
--- a/internal/discord/message/message.go
+++ b/internal/discord/message/message.go
@@ -1,6 +1,7 @@
 package message
 
 import (
+	"log"
 	"strings"
 	"time"
 
@@ -9,8 +10,10 @@ import (
 	"github.com/diamondburned/cchat"
 	"github.com/diamondburned/cchat-discord/internal/discord/state"
 	"github.com/diamondburned/cchat-discord/internal/segments"
+	"github.com/diamondburned/cchat-discord/internal/segments/inline"
 	"github.com/diamondburned/cchat-discord/internal/segments/mention"
 	"github.com/diamondburned/cchat-discord/internal/segments/reference"
+	"github.com/diamondburned/cchat-discord/internal/segments/segutil"
 	"github.com/diamondburned/cchat/text"
 )
 
@@ -159,46 +162,111 @@ func NewDirectMessage(m discord.Message, s *state.Instance) Message {
 }
 
 func NewMessage(m discord.Message, s *state.Instance, author Author) Message {
-	var content text.Rich
-
-	if ref := ReferencedMessage(m, s, true); ref != nil {
-		// TODO: markup support
-		var refmsg = "> " + ref.Content
-		if len(refmsg) > 120 {
-			refmsg = refmsg[:120] + "..."
-		}
-
-		content.Content = strings.ReplaceAll(refmsg, "\n", "  ") + "\n"
-		content.Segments = []text.Segment{
-			reference.NewMessageSegment(0, len(content.Content), ref.ID),
-		}
-
-		author.AddMessageReference(*ref, s)
-	}
+	// Ensure the validity of ReferencedMessage.
+	m.ReferencedMessage = ReferencedMessage(m, s, true)
 
 	// Render the message content.
-	segments.ParseMessageRich(&content, &m, s.Cabinet)
 
-	// Request members in mentions if we're in a guild.
-	if m.GuildID.IsValid() {
-		for _, segment := range content.Segments {
-			mention, ok := segment.(*mention.Segment)
-			if !ok {
-				continue
-			}
+	var content text.Rich
 
-			// If this is not a user mention, then skip. If we already have a
-			// member, then skip. We could check this using the timestamp, as we
-			// might have a user set into the member field.
-			if mention.User == nil || mention.User.Member.Joined.IsValid() {
-				continue
-			}
+	switch m.Type {
+	case discord.ChannelPinnedMessage:
+		writeSegmented(&content, "Pinned ", "a message", " to this channel.",
+			func(i, j int) text.Segment {
+				if m.ReferencedMessage == nil {
+					return nil
+				}
+				return reference.NewMessageSegment(i, j, m.ReferencedMessage.ID)
+			},
+		)
 
-			// Request the member.
-			s.MemberState.RequestMember(m.GuildID, mention.User.Member.User.ID)
+	case discord.GuildMemberJoinMessage:
+		content.Content = "Joined the server."
+
+	case discord.CallMessage:
+		content.Content = "Calling you."
+
+	case discord.ChannelIconChangeMessage:
+		content.Content = "Changed the channel icon."
+	case discord.ChannelNameChangeMessage:
+		writeSegmented(&content, "Changed the channel name to ", m.Content, ".",
+			func(i, j int) text.Segment {
+				return mention.Segment{
+					Start:   i,
+					End:     j,
+					Channel: mention.NewChannelFromID(s.State, m.ChannelID),
+				}
+			},
+		)
+
+	case discord.RecipientAddMessage:
+		if len(m.Mentions) == 0 {
+			content.Content = "Added recipient to the group."
+			break
 		}
+
+		writeSegmented(&content, "Added ", m.Mentions[0].Username, " to the group.",
+			func(i, j int) text.Segment {
+				user := mention.NewUser(m.Mentions[0].User)
+				user.SetMember(m.GuildID, m.Mentions[0].Member)
+				segment := mention.NewSegment(i, j, user)
+				segment.WithState(s.State)
+				return segment
+			},
+		)
+
+	case discord.RecipientRemoveMessage:
+		if len(m.Mentions) == 0 {
+			content.Content = "Removed recipient from the group."
+			break
+		}
+
+		writeSegmented(&content, "Removed ", m.Mentions[0].Username, " from the group.",
+			func(i, j int) text.Segment {
+				user := mention.NewUser(m.Mentions[0].User)
+				user.SetMember(m.GuildID, m.Mentions[0].Member)
+				segment := mention.NewSegment(i, j, user)
+				segment.WithState(s.State)
+				return segment
+			},
+		)
+
+	case discord.NitroBoostMessage:
+		content.Content = "Boosted the server."
+	case discord.NitroTier1Message:
+		content.Content = "The server is now Nitro Boosted to Tier 1."
+	case discord.NitroTier2Message:
+		content.Content = "The server is now Nitro Boosted to Tier 2."
+	case discord.NitroTier3Message:
+		content.Content = "The server is now Nitro Boosted to Tier 3."
+
+	case discord.ChannelFollowAddMessage:
+		log.Printf("[Discord] Unknown message type: %#v\n")
+		content.Content = "Type = discord.ChannelFollowAddMessage"
+
+	case discord.GuildDiscoveryDisqualifiedMessage:
+		log.Printf("[Discord] Unknown message type: %#v\n")
+		content.Content = "Type = discord.GuildDiscoveryDisqualifiedMessage"
+
+	case discord.GuildDiscoveryRequalifiedMessage:
+		log.Printf("[Discord] Unknown message type: %#v\n")
+		content.Content = "Type = discord.GuildDiscoveryRequalifiedMessage"
+
+	case discord.ApplicationCommandMessage:
+		fallthrough
+	case discord.InlinedReplyMessage:
+		fallthrough
+	case discord.DefaultMessage:
+		fallthrough
+	default:
+		return newMessage(m, s, author)
 	}
 
+	segutil.Add(&content, inline.NewSegment(
+		0, len(content.Content),
+		text.AttributeDimmed|text.AttributeItalics,
+	))
+
 	return Message{
 		messageHeader: newHeaderNonce(m, m.Nonce),
 		author:        author,
@@ -206,6 +274,44 @@ func NewMessage(m discord.Message, s *state.Instance, author Author) Message {
 	}
 }
 
+func newMessage(m discord.Message, s *state.Instance, author Author) Message {
+	var content text.Rich
+
+	if m.ReferencedMessage != nil {
+		segments.ParseWithMessageRich(&content, []byte(m.ReferencedMessage.Content), &m, s.Cabinet)
+		content = segments.Ellipsize(content, 100)
+		content.Content += "\n"
+
+		segutil.Add(&content,
+			reference.NewMessageSegment(0, len(content.Content)-1, m.ReferencedMessage.ID),
+		)
+
+		author.AddMessageReference(*m.ReferencedMessage, s)
+	}
+
+	segments.ParseMessageRich(&content, &m, s.Cabinet)
+
+	return Message{
+		messageHeader: newHeaderNonce(m, m.Nonce),
+		author:        author,
+		content:       content,
+	}
+}
+
+func writeSegmented(rich *text.Rich, start, mid, end string, f func(i, j int) text.Segment) {
+	var builder strings.Builder
+
+	builder.WriteString(start)
+	i, j := segutil.WriteStringBuilder(&builder, start)
+	builder.WriteString(end)
+
+	rich.Content = builder.String()
+
+	if seg := f(i, j); seg != nil {
+		rich.Segments = append(rich.Segments, f(i, j))
+	}
+}
+
 func (m Message) Author() cchat.Author {
 	if !m.author.id.IsValid() {
 		return nil
diff --git a/internal/segments/inline/inline.go b/internal/segments/inline/inline.go
index c676946..42876fb 100644
--- a/internal/segments/inline/inline.go
+++ b/internal/segments/inline/inline.go
@@ -62,6 +62,18 @@ func DimSuffix(prefix, suffix string) text.Rich {
 	}
 }
 
+func Write(rich *text.Rich, content string, attr text.Attribute) {
+	start := len(rich.Content)
+	rich.Content += content
+	end := len(rich.Content)
+
+	rich.Segments = append(rich.Segments, Segment{
+		start:      start,
+		end:        end,
+		attributes: Attribute(attr),
+	})
+}
+
 type Segment struct {
 	empty.TextSegment
 	start, end int
diff --git a/internal/segments/md.go b/internal/segments/md.go
index 9ca242f..2890d3e 100644
--- a/internal/segments/md.go
+++ b/internal/segments/md.go
@@ -25,9 +25,13 @@ func ParseMessage(m *discord.Message, s store.Cabinet) text.Rich {
 
 func ParseMessageRich(rich *text.Rich, m *discord.Message, s store.Cabinet) {
 	var content = []byte(m.Content)
+	if len(content) == 0 {
+		return
+	}
+
 	var node = md.ParseWithMessage(content, s, m, true)
 
-	r := renderer.New(content, node)
+	r := renderer.New(content)
 	r.Buffer.Grow(len(rich.Content))
 	r.Buffer.WriteString(rich.Content)
 
@@ -43,12 +47,80 @@ func ParseMessageRich(rich *text.Rich, m *discord.Message, s store.Cabinet) {
 	rich.Segments = append(rich.Segments, r.Segments...)
 }
 
-func ParseWithMessage(b []byte, m *discord.Message, s store.Cabinet, msg bool) text.Rich {
-	node := md.ParseWithMessage(b, s, m, msg)
-	return renderer.RenderNode(b, node)
+func ParseWithMessage(b []byte, m *discord.Message, s store.Cabinet) text.Rich {
+	var rich text.Rich
+	ParseWithMessageRich(&rich, b, m, s)
+	return rich
 }
 
-func ParseWithMessageRich(b []byte, m *discord.Message, s store.Cabinet, msg bool) text.Rich {
-	node := md.ParseWithMessage(b, s, m, msg)
-	return renderer.RenderNode(b, node)
+func ParseWithMessageRich(rich *text.Rich, b []byte, m *discord.Message, s store.Cabinet) {
+	if len(b) == 0 {
+		return
+	}
+
+	node := md.ParseWithMessage(b, s, m, true)
+
+	r := renderer.New(b)
+	r.Buffer.Grow(len(rich.Content))
+	r.Buffer.WriteString(rich.Content)
+
+	r.WithState(m, s)
+	r.Walk(node)
+
+	rich.Content = r.String()
+	rich.Segments = append(rich.Segments, r.Segments...)
+}
+
+// Ellipsize caps the length of the rendered text segment to be not longer than
+// the given length. The ellipsize will be appended if it is.
+func Ellipsize(rich text.Rich, maxLen int) text.Rich {
+	if maxLen > len(rich.Content) {
+		maxLen = len(rich.Content) - 1
+		if maxLen <= 0 {
+			return text.Rich{}
+		}
+
+		rich.Content += "…"
+	}
+
+	return Substring(rich, 0, maxLen)
+}
+
+// Substring slices the given rich text.
+func Substring(rich text.Rich, start, end int) text.Rich {
+	substring := text.Rich{
+		Content:  rich.Content[start:end],
+		Segments: make([]text.Segment, 0, len(rich.Segments)),
+	}
+
+	for _, seg := range rich.Segments {
+		i, j := seg.Bounds()
+
+		// Bound-check: check if the starting point is within the range.
+		if start <= i && i <= end {
+			// If the current segment is cleanly within the bound, then we can
+			// directly insert it.
+			if j <= end {
+				substring.Segments = append(substring.Segments, seg)
+				continue
+			}
+
+			substring.Segments = append(substring.Segments, trimmedSegment{
+				Segment: seg,
+				start:   i, // preserve the segment's starting point
+				end:     end,
+			})
+		}
+	}
+
+	return substring
+}
+
+type trimmedSegment struct {
+	text.Segment
+	start, end int
+}
+
+func (seg trimmedSegment) Bounds() (int, int) {
+	return seg.start, seg.end
 }
diff --git a/internal/segments/mention/channel.go b/internal/segments/mention/channel.go
index 9273fae..051c48d 100644
--- a/internal/segments/mention/channel.go
+++ b/internal/segments/mention/channel.go
@@ -4,12 +4,27 @@ import (
 	"github.com/diamondburned/arikawa/v2/discord"
 	"github.com/diamondburned/cchat-discord/internal/segments/renderer"
 	"github.com/diamondburned/cchat/text"
+	"github.com/diamondburned/ningen/v2"
+	"github.com/diamondburned/ningen/v2/md"
 )
 
 type Channel struct {
 	discord.Channel
 }
 
+func NewChannelFromID(s *ningen.State, chID discord.ChannelID) *Channel {
+	ch, err := s.Channel(chID)
+	if err != nil {
+		return &Channel{
+			Channel: discord.Channel{ID: chID, Name: "unknown channel"},
+		}
+	}
+
+	return &Channel{
+		Channel: *ch,
+	}
+}
+
 func NewChannel(ch discord.Channel) *Channel {
 	return &Channel{
 		Channel: ch,
@@ -26,5 +41,13 @@ func (ch *Channel) MentionInfo() text.Rich {
 		return text.Rich{}
 	}
 
-	return renderer.Parse([]byte(topic))
+	bytes := []byte(topic)
+
+	r := renderer.New(bytes)
+	r.Walk(md.Parse(bytes))
+
+	return text.Rich{
+		Content:  r.String(),
+		Segments: r.Segments,
+	}
 }
diff --git a/internal/segments/mention/mention.go b/internal/segments/mention/mention.go
index c1ea544..ae01d8e 100644
--- a/internal/segments/mention/mention.go
+++ b/internal/segments/mention/mention.go
@@ -23,12 +23,17 @@ func mention(r *renderer.Text, node ast.Node, enter bool) ast.WalkStatus {
 		case n.Channel != nil:
 			seg.Start, seg.End = r.WriteString("#" + n.Channel.Name)
 			seg.Channel = NewChannel(*n.Channel)
+
 		case n.GuildUser != nil:
 			seg.Start, seg.End = r.WriteString("@" + n.GuildUser.Username)
-			seg.User = NewUser(r.Store, r.Message.GuildID, *n.GuildUser)
+			seg.User = NewUser(n.GuildUser.User)
+			seg.User.store = r.Store
+			seg.User.SetMember(r.Message.GuildID, n.GuildUser.Member)
+
 		case n.GuildRole != nil:
 			seg.Start, seg.End = r.WriteString("@" + n.GuildRole.Name)
 			seg.Role = NewRole(*n.GuildRole)
+
 		default:
 			// Unexpected error; skip.
 			return ast.WalkSkipChildren
diff --git a/internal/segments/mention/user.go b/internal/segments/mention/user.go
index b1f5b7a..98de133 100644
--- a/internal/segments/mention/user.go
+++ b/internal/segments/mention/user.go
@@ -5,6 +5,7 @@ import (
 	"strings"
 
 	"github.com/diamondburned/arikawa/v2/discord"
+	"github.com/diamondburned/arikawa/v2/gateway"
 	"github.com/diamondburned/arikawa/v2/state/store"
 	"github.com/diamondburned/cchat-discord/internal/segments/colored"
 	"github.com/diamondburned/cchat-discord/internal/segments/inline"
@@ -15,7 +16,7 @@ import (
 	"github.com/diamondburned/ningen/v2"
 )
 
-// NameSegment represents a clickable member name; it does not implement colors.
+// NameSegment represents a clickable member name.
 type NameSegment struct {
 	empty.TextSegment
 	start int
@@ -25,26 +26,11 @@ type NameSegment struct {
 
 var _ text.Segment = (*NameSegment)(nil)
 
-func UserSegment(start, end int, u discord.User) NameSegment {
+func NewSegment(start, end int, user *User) NameSegment {
 	return NameSegment{
 		start: start,
 		end:   end,
-		um: User{
-			store:  store.NoopCabinet,
-			Member: discord.Member{User: u},
-		},
-	}
-}
-
-func MemberSegment(start, end int, guild discord.Guild, m discord.Member) NameSegment {
-	return NameSegment{
-		start: start,
-		end:   end,
-		um: User{
-			store:  store.NoopCabinet,
-			Guild:  guild,
-			Member: m,
-		},
+		um:    *user,
 	}
 }
 
@@ -70,11 +56,17 @@ func (m NameSegment) AsColorer() text.Colorer {
 }
 
 type User struct {
-	ningen *ningen.State
-	store  store.Cabinet
+	user    discord.User
+	guildID discord.GuildID
 
-	Guild  discord.Guild
-	Member discord.Member
+	store  store.Cabinet
+	ningen *ningen.State
+
+	// optional prefetching
+
+	guild    *discord.Guild
+	member   *discord.Member
+	presence *gateway.Presence
 
 	color        uint32
 	hasColor     bool
@@ -88,34 +80,59 @@ var (
 )
 
 // NewUser creates a new user mention.
-func NewUser(store store.Cabinet, guild discord.GuildID, guser discord.GuildUser) *User {
-	if guser.Member == nil {
-		m, err := store.Member(guild, guser.ID)
-		if err != nil {
-			guser.Member = &discord.Member{}
-		} else {
-			guser.Member = m
-		}
-	}
-
-	guser.Member.User = guser.User
-
-	// Get the guild for the role slice. If not, then too bad.
-	g, err := store.Guild(guild)
-	if err != nil {
-		g = &discord.Guild{}
-	}
-
+func NewUser(u discord.User) *User {
 	return &User{
-		store:  store,
-		Guild:  *g,
-		Member: *guser.Member,
+		user:  u,
+		store: store.NoopCabinet,
 	}
 }
 
+// User returns the internal user.
+func (um *User) User() discord.User {
+	return um.user
+}
+
+// UserID returns the user ID.
+func (um *User) UserID() discord.UserID {
+	return um.user.ID
+}
+
+// SetGuildID sets the user's guild ID.
+func (um *User) SetGuildID(guildID discord.GuildID) {
+	um.guildID = guildID
+	um.HasColor() // prefetch
+}
+
+// SetMember sets the internal member to reduce roundtrips or cache hits. m can
+// be nil.
+func (um *User) SetMember(gID discord.GuildID, m *discord.Member) {
+	um.guildID = gID
+	um.member = m
+	um.HasColor()
+}
+
+// SetPresence sets the internal presence to reduce roundtrips or cache hits.
+func (um *User) SetPresence(p gateway.Presence) {
+	um.presence = &p
+}
+
+// WithState sets the internal state for usage.
 func (um *User) WithState(state *ningen.State) {
 	um.ningen = state
 	um.store = state.Cabinet
+	um.HasColor() // prefetch
+}
+
+// DisplayName returns either the nickname or the username.
+func (um *User) DisplayName() string {
+	if um.guildID.IsValid() {
+		m, err := um.store.Member(um.guildID, um.user.ID)
+		if err == nil && m.Nick != "" {
+			return m.Nick
+		}
+	}
+
+	return um.user.Username
 }
 
 // HasColor returns true if the current user has a color.
@@ -125,19 +142,22 @@ func (um *User) HasColor() bool {
 	}
 
 	// We don't have any member color if we have neither the member nor guild.
-	if !um.Guild.ID.IsValid() || !um.Member.User.ID.IsValid() {
+	if !um.guildID.IsValid() || !um.user.ID.IsValid() {
 		um.fetchedColor = true
 		return false
 	}
 
-	g, err := um.store.Guild(um.Guild.ID)
-	if err != nil {
-		um.fetchedColor = true
+	// We do have a valid GuildID, but the store might be a Noop, so we
+	// shouldn't mark it as fetched.
+	guild := um.getGuild()
+	member := um.getMember()
+
+	if guild == nil || member == nil {
 		return false
 	}
 
 	um.fetchedColor = true
-	um.color, um.hasColor = MemberColor(*g, um.Member)
+	um.color, um.hasColor = MemberColor(*guild, *member)
 
 	return um.hasColor
 }
@@ -155,80 +175,79 @@ func (um *User) AvatarSize() int {
 }
 
 func (um *User) AvatarText() string {
-	if um.Member.Nick != "" {
-		return um.Member.Nick
-	}
-	return um.Member.User.Username
+	return um.DisplayName()
 }
 
 func (um *User) Avatar() (url string) {
-	return urlutils.AvatarURL(um.Member.User.AvatarURL())
+	return urlutils.AvatarURL(um.user.AvatarURL())
 }
 
 func (um *User) MentionInfo() text.Rich {
 	var content bytes.Buffer
 	var segment text.Rich
 
-	// Write the username if the user has a nickname.
-	if um.Member.Nick != "" {
-		content.WriteString("Username: ")
-		content.WriteString(um.Member.User.Username)
-		content.WriteByte('#')
-		content.WriteString(um.Member.User.Discriminator)
-		content.WriteString("\n\n")
-	}
+	content.WriteString("Username: ")
+	content.WriteString(um.user.Username)
+	content.WriteByte('#')
+	content.WriteString(um.user.Discriminator)
+	content.WriteString("\n\n")
 
 	// Write extra information if any, but only if we have the guild state.
-	if len(um.Member.RoleIDs) > 0 && um.Guild.ID.IsValid() {
-		// Write a prepended new line, as role writes will always prepend a new
-		// line. This is to prevent a trailing new line.
-		formatSectionf(&segment, &content, "Roles")
+	if um.guildID.IsValid() {
+		guild := um.getGuild()
+		member := um.getMember()
 
-		for _, id := range um.Member.RoleIDs {
-			rl, ok := findRole(um.Guild.Roles, id)
-			if !ok {
-				continue
+		if guild != nil && member != nil {
+			// Write a prepended new line, as role writes will always prepend a
+			// new line. This is to prevent a trailing new line.
+			formatSectionf(&segment, &content, "Roles")
+
+			for _, id := range member.RoleIDs {
+				rl, ok := findRole(guild.Roles, id)
+				if !ok {
+					continue
+				}
+
+				// Prepend a new line before each item.
+				content.WriteByte('\n')
+				// Write exactly the role name, then grab the segment and color
+				// it.
+				start, end := segutil.WriteStringBuf(&content, "@"+rl.Name)
+				// But we only add the color if the role has one.
+				if rgb := rl.Color.Uint32(); rgb > 0 {
+					segutil.Add(&segment, colored.NewSegment(start, end, rgb))
+				}
 			}
 
-			// Prepend a new line before each item.
-			content.WriteByte('\n')
-			// Write exactly the role name, then grab the segment and color it.
-			start, end := segutil.WriteStringBuf(&content, "@"+rl.Name)
-			// But we only add the color if the role has one.
-			if rgb := rl.Color.Uint32(); rgb > 0 {
-				segutil.Add(&segment, colored.NewSegment(start, end, rgb))
-			}
+			// End section.
+			content.WriteString("\n\n")
 		}
+	}
 
-		// End section.
-		content.WriteString("\n\n")
+	// Does the user have rich presence? If so, write.
+	if p := um.getPresence(); p != nil {
+		for _, ac := range p.Activities {
+			formatActivity(&segment, &content, ac)
+			content.WriteString("\n\n")
+		}
 	}
 
 	// These information can only be obtained from the state. As such, we check
 	// if the state is given.
 	if um.ningen != nil {
-		// Does the user have rich presence? If so, write.
-		if p, err := um.store.Presence(um.Guild.ID, um.Member.User.ID); err == nil {
-			for _, ac := range p.Activities {
-				formatActivity(&segment, &content, ac)
-				content.WriteString("\n\n")
-			}
-		} else if um.Guild.ID.IsValid() {
-			// If we're still in a guild, then we can ask Discord for that
-			// member with their presence attached.
-			um.ningen.MemberState.RequestMember(um.Guild.ID, um.Member.User.ID)
-		}
-
 		// Write the user's note if any.
-		if note := um.ningen.NoteState.Note(um.Member.User.ID); note != "" {
-			formatSectionf(&segment, &content, "Note")
-			content.WriteRune('\n')
+		formatSectionf(&segment, &content, "Note")
+		content.WriteRune('\n')
 
+		if note := um.ningen.NoteState.Note(um.user.ID); note != "" {
 			start, end := segutil.WriteStringBuf(&content, note)
 			segutil.Add(&segment, inline.NewSegment(start, end, text.AttributeMonospace))
-
-			content.WriteString("\n\n")
+		} else {
+			start, end := segutil.WriteStringBuf(&content, "empty")
+			segutil.Add(&segment, inline.NewSegment(start, end, text.AttributeDimmed))
 		}
+
+		content.WriteString("\n\n")
 	}
 
 	// Assign the written content into the text segment and return it after
@@ -236,3 +255,57 @@ func (um *User) MentionInfo() text.Rich {
 	segment.Content = strings.TrimSuffix(content.String(), "\n")
 	return segment
 }
+
+func (um *User) getGuild() *discord.Guild {
+	if um.guild != nil {
+		return um.guild
+	}
+
+	g, err := um.store.Guild(um.guildID)
+	if err != nil {
+		return nil
+	}
+
+	um.guild = g
+	return g
+}
+
+func (um *User) getMember() *discord.Member {
+	if !um.guildID.IsValid() {
+		return nil
+	}
+
+	if um.member != nil {
+		return um.member
+	}
+
+	m, err := um.store.Member(um.guildID, um.user.ID)
+	if err != nil {
+		if um.ningen != nil {
+			um.ningen.MemberState.RequestMember(um.guildID, um.user.ID)
+		}
+
+		return nil
+	}
+
+	um.member = m
+	return m
+}
+
+func (um *User) getPresence() *gateway.Presence {
+	if um.presence != nil {
+		return um.presence
+	}
+
+	p, err := um.store.Presence(um.guildID, um.user.ID)
+	if err != nil {
+		if um.guildID.IsValid() && um.ningen != nil {
+			um.ningen.MemberState.RequestMember(um.guildID, um.user.ID)
+		}
+
+		return nil
+	}
+
+	um.presence = p
+	return p
+}
diff --git a/internal/segments/reference/reference.go b/internal/segments/reference/reference.go
index dd69518..aa180ec 100644
--- a/internal/segments/reference/reference.go
+++ b/internal/segments/reference/reference.go
@@ -3,6 +3,7 @@ package reference
 import (
 	"github.com/diamondburned/arikawa/v2/discord"
 	"github.com/diamondburned/cchat"
+	"github.com/diamondburned/cchat-discord/internal/segments/segutil"
 	"github.com/diamondburned/cchat/text"
 	"github.com/diamondburned/cchat/utils/empty"
 )
@@ -23,6 +24,13 @@ type MessageSegment struct {
 
 var _ text.Segment = (*MessageSegment)(nil)
 
+// Write appends to the given rich text the reference to the message ID with the
+// given text.
+func Write(rich *text.Rich, msgID discord.MessageID, text string) {
+	start, end := segutil.Write(rich, text)
+	segutil.Add(rich, NewMessageSegment(start, end, msgID))
+}
+
 func NewMessageSegment(start, end int, msgID discord.MessageID) MessageSegment {
 	return MessageSegment{
 		start:     start,
diff --git a/internal/segments/renderer/renderer.go b/internal/segments/renderer/renderer.go
index 27bd47c..d948b6d 100644
--- a/internal/segments/renderer/renderer.go
+++ b/internal/segments/renderer/renderer.go
@@ -8,7 +8,6 @@ import (
 	"github.com/diamondburned/arikawa/v2/state/store"
 	"github.com/diamondburned/cchat-discord/internal/segments/segutil"
 	"github.com/diamondburned/cchat/text"
-	"github.com/diamondburned/ningen/v2/md"
 	"github.com/yuin/goldmark/ast"
 )
 
@@ -23,24 +22,6 @@ func Register(kind ast.NodeKind, r Renderer) {
 
 var smallRenderers = map[ast.NodeKind]Renderer{}
 
-// Parse parses the raw Markdown bytes into a rich text.
-func Parse(b []byte) text.Rich {
-	node := md.Parse(b)
-	return RenderNode(b, node)
-}
-
-// RenderNode renders the given raw Markdown bytes with the parsed AST node into
-// a rich text.
-func RenderNode(source []byte, n ast.Node) text.Rich {
-	r := New(source, n)
-	r.Walk(n)
-
-	return text.Rich{
-		Content:  r.String(),
-		Segments: r.Segments,
-	}
-}
-
 type Text struct {
 	Buffer   *bytes.Buffer
 	Source   []byte
@@ -53,14 +34,13 @@ type Text struct {
 	Store   store.Cabinet
 }
 
-func New(src []byte, node ast.Node) *Text {
+func New(src []byte) *Text {
 	buf := &bytes.Buffer{}
 	buf.Grow(len(src))
 
 	return &Text{
-		Source:   src,
-		Buffer:   buf,
-		Segments: make([]text.Segment, 0, node.ChildCount()),
+		Source: src,
+		Buffer: buf,
 	}
 }
 
@@ -178,6 +158,10 @@ func (r *Text) Join(renderer *Text) {
 
 // Walk walks on the given node with the RenderNode as the walker function.
 func (r *Text) Walk(n ast.Node) {
+	if r.Segments == nil {
+		r.Segments = make([]text.Segment, 0, n.ChildCount())
+	}
+
 	ast.Walk(n, r.RenderNode)
 }
 
diff --git a/internal/segments/segutil/segutil.go b/internal/segments/segutil/segutil.go
index 3b359ad..19e1f9c 100644
--- a/internal/segments/segutil/segutil.go
+++ b/internal/segments/segutil/segutil.go
@@ -2,6 +2,7 @@ package segutil
 
 import (
 	"bytes"
+	"strings"
 
 	"github.com/diamondburned/cchat/text"
 )
@@ -29,6 +30,13 @@ func WriteStringBuf(w *bytes.Buffer, b string) (start, end int) {
 	return start, end
 }
 
+func WriteStringBuilder(w *strings.Builder, b string) (start, end int) {
+	start = w.Len()
+	w.WriteString(b)
+	end = w.Len()
+	return start, end
+}
+
 func Add(r *text.Rich, seg ...text.Segment) {
 	r.Segments = append(r.Segments, seg...)
 }